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Transforming Sorata Realty Development: From Startup to Thriving Corporation
Location
Pampanga, Philippines
Role
Project Overview:
I had the privilege of supporting Sorata Realty Development during its transition from a startup to a corporation within just 7 months, contributing significantly to its online growth and operational development.
Key Achievements:
Social Media Growth: Grew their online presence from 150 followers to thousands, creating a strong and engaging social media community.
Branding: Developed their social media branding, ensuring a cohesive and professional look across platforms.
Marketing Consultancy: Collaborated with the marketing team to provide strategic guidance and actionable insights.
Training & Development:
Designed comprehensive training modules focused on customer service excellence, complaint handling, sales strategies, and ongoing professional development.
Conducted weekly virtual training sessions leveraging my expertise in people management and customer service.
Customer Engagement:
Actively responded to customer inquiries on social pages, ensuring prompt and professional communication.
Coordinated with team members to address service requests efficiently.
Background Value:
With my background in customer service, real estate sales, and managing people, I was able to provide tailored strategies that enhanced customer experience and improved sales outcomes.
This project demonstrates my ability to adapt to client needs, create measurable growth, and deliver impactful results in the real estate industry.
Supported Sorata Realty Development’s growth from startup to corporation within 7 months by enhancing its online presence, growing followers from 150 to thousands, and creating a cohesive social media brand. Provided marketing consultancy, developed training modules on customer service and sales strategies, and conducted weekly virtual training sessions. Managed customer inquiries on social pages and coordinated service requests, leveraging expertise in real estate sales, customer service, and team management to drive results.
